Business Support System (BSS) in Telecommunications
At Avenga, we help telecom operators handle subscriber data, personalize services, automate billing, and ensure accurate revenue tracking with tailored BSS solutions. From service management to data-driven solutions and cloud architecture, we empower you to stay competitive and agile in your market.

Avenga Overcoms BSS Platform Challenges
Telecom companies often struggle with outdated or fragmented BSS platforms, which are obstacles to delivering seamless services and managing customer expectations. We uplevel your BSS and OSS systems, ensuring operational and business efficiency.
BSS Modernization
We upgrade legacy systems into a scalable, agile solution that supports dynamic pricing, BSS for 5G monetization, and rapid service launches. This includes an operational support system, and IoT integrations to create a boundless ecosystem.
Billing, Charging and Revenue Management
Our telecom billing solutions ensure billing accuracy, revenue assurance, and dispute resolution. By using AI-powered analytics, we help telecoms manage and optimize revenue streams effectively.
Customer Experience
Avenga’s experts create clear data systems withnreal-time analytics that drive actionable insights. You can easily leverage them to provide personalized experiences and increase customer satisfaction instantly.
Intelligent Automation
Avenga deploys intelligent automation to streamline manual workflows, reduce errors, and speed up order management. Our automation ensures your BSS supports end-to-end processes seamlessly across your networks.
Scalability and Performance Optimization
Our expertise in creating cloud-native architecture lets telecoms manage growing workloads while enhancing operational performance. We help telecom companies move BSS to a modular infrastructure that adapts to evolving business needs.
Security and Privacy Compliance
We tailor your system to meet international security standards and regulatory requirements. Our robust solution protects data privacy and minimizes risks, ensuring that your operations and business remain secure and compliant.
Transform your BSS into a future-ready system with Avenga’s experts!
BSS Revamped – Examples of Completed Projects
Solutions and Services Tailored to Your Business
Boost your effectiveness with the BSS ecosystem fitting your unique needs. Avenga will assist you through every stage of your transformation process to achieve your goals. Here’s what we offer:
Cloud Migration Services
An upgrade from on-premise to a cloud-native, API-driven architecture. You’ll reduce maintenance costs, support undisrupted service provisioning, and scale easily as you grow.
Billing and Revenue Management
AI-driven analytics implementation, monetization, and revenue leakage prevention. We’ll automate your billing, implement dynamic pricing models, and optimize monetization strategies.
Intelligent Automation
IA deployment in critical BSS areas. Avenga ensures functions like service activation, order management, and customer lifecycle workflows work smoothly and reduce manual labor.
AI-Powered Analytics
AI-driven analytics, and predictive modeling implementation. Our data experts will customize your solutions and enable you to create personalized offers and solve retention issues.
Omnichannel Integration
BSS, CRM, self-service portals, and digital customer touchpoints integration. Avenga removes friction in a customer journey and ensures a consistent customer experience across all your channels.
Security and Compliance Services
Infrastructure protection enablement and regulatory compliance. We provide your BSS with robust security measures and safeguard critical business operations across the globe.
Need customized BSS?
Contact us today to transform your operations easily!
BSS Innovations and Monetization Expertise For Telecom Service Provisioning
We are experts at designing BSS applications that allow telecom operators to monetize. To ensure the BSS transformation is complete, we leverage:
We help telcos shift away from on-premise systems towards cloud-native, API-driven BSS platforms, supporting business scalability, dynamic service offerings, and real-time processing.
Why Telecom Leaders Choose Avenga for BSS
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